Shipping policy
Absolutely. Here’s a clean version for Shifti Co. that covers Canada, the United States, and Europe:
Shipping Policy
Last updated: October 2, 2026
Shifti Co. currently ships to customers in Canada, the United States, and select European countries.
Order Processing
Orders are typically processed within 2–5 business days before shipment.
Because some Shifti Co. products are made to order, processing times may vary slightly during busy periods, product launches, holidays, or periods of high demand.
Estimated Shipping Times
Estimated delivery times after an order has been processed are generally:
- Canada: 3–10 business days
- United States: 4–12 business days
- Europe: 5–15 business days
These are estimates only and are not guaranteed. Delivery times may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on the order, destination, and available shipping method.
International Orders, Duties and Taxes
Orders shipped outside Canada may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges.
Unless these charges are collected at checkout, they are the responsibility of the customer and are determined by the destination country or local customs authority.
Shifti Co. does not control these charges or customs processing times.
Tracking
When tracking is available, customers will receive tracking information by email once the order has shipped.
Please allow some time for tracking information to become active after the shipping confirmation is sent.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at shiftimtb@outlook.com. We cannot guarantee that an address can be changed once an order has entered production or shipped.
Lost, Delayed or Damaged Shipments
If your shipment appears lost, significantly delayed, damaged, or arrives with the wrong item, contact us at shiftimtb@outlook.com and we’ll help investigate the issue.
Please include your order number and, for damaged items, photos of the product and packaging when possible.
Returns
For information about returns and refunds, please refer to our Refund Policy.
Contact
For shipping questions, contact:
Shifti Co.
Email: shiftimtb@outlook.com
Shifti Co. — Ride. Ski. Explore.